Privacy Policy

This privacy policy explains how OLXR Limited uses the personal data we hold - whether you have provided it to us, or we have collected it from publicly available sources.

What data do we collect?

OLXR Limited collects the following data:

• Personal identification information (name, email address, phone number)
• Company or organisation name
• Project details, budgets and requirements you provide through enquiry forms
• Ideas, suggestions and feedback submitted through the Product Incubator

How do we collect your data?

You directly provide OLXR Limited with most of the data we collect. We collect and process data when you:

• Subscribe to our newsletter
• Submit a contact, consultation, quote, project enquiry, package enquiry or hire request form
• Submit or upvote an idea through the Product Incubator
• Use or view our website via your browser’s cookies

How will we use your data?

OLXR Limited uses your data to:

• Respond to your enquiries, consultation bookings and quote requests
• Send you newsletter updates and information about our products and services, where you have opted in
• Review and develop ideas submitted through the Product Incubator
• Improve our website and services

How do we store your data?

OLXR Limited securely stores your data within the European Union and will keep your data while it remains relevant or until you request deletion.

Marketing

If you subscribe to our newsletter or consent to receive updates, we may send you information about our products, services and company news. You can opt out at any time by using the unsubscribe link in any email or by contacting us directly.

Business outreach and prospect research

In addition to data you provide directly, we may collect publicly available business contact information for the purpose of contacting professional services firms about our services. This is typically a partner or practice manager's name, their professional email address, and the firm's publicly listed details, sourced from the firm's own website, business directories, or other publicly accessible sources.

Our lawful basis for this processing is legitimate interest - specifically, our interest in marketing relevant business services to professional firms whose work suggests they may benefit from them. We balance this interest against the recipient's privacy rights by:

• Limiting outreach to professional contacts at corporate addresses, never personal email accounts
• Personalising every message to the firm we're contacting, never sending in bulk
• Identifying ourselves clearly in every message
• Honouring opt-out requests immediately and permanently
• Holding prospect contact details only as long as the outreach activity is active, and deleting them within 12 months if no engagement results

If you have received an unsolicited email from OLXR Limited and would prefer not to receive further contact, simply reply to the email and we will remove your details from our prospect records. You can also write to us using the contact details on this site.

What are your data protection rights?

• The right to access – request copies of your personal data.
• The right to rectification – correct inaccurate or incomplete data.
• The right to erasure – request deletion under certain conditions.
• The right to restrict processing – request limitations on data use.
• The right to object to processing – oppose certain processing.
• The right to data portability – request your data to be transferred.

We have one month to respond to requests. Contact us via our website to exercise your rights.

Cookies

We use cookies to improve your experience on our website. For full details on the cookies we use and how to manage them, please see our Cookie Policy.

Third-party services

Our forms are protected by Google reCAPTCHA, which is subject to the Google Privacy Policy and Terms of Service. reCAPTCHA may collect information including your IP address and browser data to verify that you are not a bot.

Privacy policies of other websites

Links on our website may lead to other websites. Our privacy policy applies only to this website, so you should review their privacy policies separately.

Changes to our privacy policy

We review this policy regularly and post updates on this page. The effective date is shown at the top of this page.

How to contact us

If you have questions about our privacy policy or wish to exercise your data rights, contact us using the latest details on our website.

How to contact the appropriate authority

If you feel your concerns are not addressed satisfactorily, you may contact the Isle of Man’s Information Commissioner’s Office: www.inforights.im.