Frequently Asked Questions
Quick answers to the questions we’re most often asked about our services, process, and how we work.
How We Can Help
We know starting a project - or exploring new technology - can raise a lot of questions. This page brings together clear, straightforward answers to the topics we’re most often asked about.
Whether you’re curious about our process, pricing, AI capabilities, development workflow, or how we work with your team, you’ll find helpful guidance below. And if your question isn’t covered - just reach out. We’re always happy to talk.
General Questions
Absolutely. You don’t need any technical background to work with us.
We explain everything in clear, simple language and focus on the decisions that matter to your business, not the jargon behind them. Our goal is to guide you confidently through each part of the project, helping you understand options, trade-offs, and outcomes without overwhelming you.
We make the technology easy - so you can focus on running your business while we handle the engineering.
We explain everything in clear, simple language and focus on the decisions that matter to your business, not the jargon behind them. Our goal is to guide you confidently through each part of the project, helping you understand options, trade-offs, and outcomes without overwhelming you.
We make the technology easy - so you can focus on running your business while we handle the engineering.
Not at all - that’s actually very common.
Many clients come to us with just an idea, a problem to solve, or a rough concept of what they want. We help you explore possibilities, define requirements, and shape a clear direction before any development begins.
Through guided discussions, workshops, or lightweight planning sessions, we identify what will bring the most value and outline a practical path forward.
You don’t need all the answers - that’s what we’re here for.
Many clients come to us with just an idea, a problem to solve, or a rough concept of what they want. We help you explore possibilities, define requirements, and shape a clear direction before any development begins.
Through guided discussions, workshops, or lightweight planning sessions, we identify what will bring the most value and outline a practical path forward.
You don’t need all the answers - that’s what we’re here for.
Change is expected - and often a sign of progress.
As you see designs, prototypes, or early versions of the system, new ideas naturally emerge.
This is one of the biggest advantages of bespoke development: we’re agile, flexible, and able to adapt the system as your understanding evolves.
When something changes, we simply reassess, estimate the new feature or direction, and decide together how to move forward. No rigid contracts, no costly rebuilds - just a collaborative, adaptable process designed to produce the best outcome for your business.
As you see designs, prototypes, or early versions of the system, new ideas naturally emerge.
This is one of the biggest advantages of bespoke development: we’re agile, flexible, and able to adapt the system as your understanding evolves.
When something changes, we simply reassess, estimate the new feature or direction, and decide together how to move forward. No rigid contracts, no costly rebuilds - just a collaborative, adaptable process designed to produce the best outcome for your business.
We always start by reviewing what you already have. In many cases, improving or extending an existing system
is more cost-effective than starting again.
We usually recommend a rebuild only when:
• The current system is unstable or slow
• The technology is outdated and difficult to maintain
• Adding new features would cost more than replacing it
• Security concerns or structural issues make further work risky
If your system is still in good shape, we'll build on top of it - not rebuild it unnecessarily.
We usually recommend a rebuild only when:
• The current system is unstable or slow
• The technology is outdated and difficult to maintain
• Adding new features would cost more than replacing it
• Security concerns or structural issues make further work risky
If your system is still in good shape, we'll build on top of it - not rebuild it unnecessarily.
Yes - as long as the project is in a workable condition, we can take it over and continue development.
Before committing, we carry out a short technical review to understand the code quality, structure, dependencies, and any risks involved. This helps ensure we don’t take over something unstable or impossible to maintain.
If the project is suitable, we’ll step in seamlessly. If not, we’ll be honest and recommend the safest, most cost-effective next steps - whether that’s refactoring, partial rebuilding, or starting fresh.
Before committing, we carry out a short technical review to understand the code quality, structure, dependencies, and any risks involved. This helps ensure we don’t take over something unstable or impossible to maintain.
If the project is suitable, we’ll step in seamlessly. If not, we’ll be honest and recommend the safest, most cost-effective next steps - whether that’s refactoring, partial rebuilding, or starting fresh.
Still Have Questions?
We’re always happy to help. If you’d like to talk through your project or ask something not covered here, get in touch.
Contact Us